Because NITRO is a consumable product, we do not accept returns—even if the pouch is unopened. That said, your experience matters to us.
If you're unhappy with your order for any reason, shoot us an email at info@nitropouch.com. We'll do our best to make things right—but please note, refunds are not guaranteed and are handled case-by-case.
If your order arrives damaged or you receive the wrong item, contact us right away. We'll evaluate the issue and do our best to sort it out.
If your order was shipped to the European Union, you may have the right to cancel or return your order within 14 days of delivery. However, due to the nature of our product, we still cannot accept returns. If you have concerns, reach out and we'll try to help.
Some items in our store may be offered to you as a subscription. This policy lays out how you can change or cancel these kinds of purchases.
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
For any questions about returns, refunds, or subscriptions, reach out to us at info@nitropouch.com. Thanks for trying NITRO and supporting our mission.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.