Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, and phone number provided during checkout or account creation.
• Payment Information: Credit card and payment details are processed securely by our third-party payment processor. We do not store full payment card details.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Communications: Information you provide when contacting support or leaving reviews.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support communications
• Send marketing emails and promotional offers (with your consent)
• Improve our website, products, and customer experience
• Administer our rewards program
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Shipping carriers, payment processors, email services, and analytics providers who assist in operating our business.
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request data portability

To exercise any of these rights, contact us at info@nitropouch.com

7. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To make a CCPA request, email info@nitropouch.com.

8. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at info@nitropouch.com